Designing a Cancellation Policy Where You & the Guest Win

Designing a Cancellation Policy Where You & the Guest Win

May 12, 2021

Last-minute cancellations are a painful subject for both the guests and hosts. How you respond to these requests is what sets the hospitality newbies apart from the hospitality veterans..

Reservations with Tokenized Cards Soon to Require Pre-Authorization Workflow

Reservations with Tokenized Cards Soon to Require Pre-Authorization Workflow

May 12, 2021

We're introducing pre-authorizations to reservations where a credit card is required to book.

Our Vision 2021 = Your Success

Our Vision 2021 = Your Success

Feb 01, 2021

Like many of you, we had lofty plans for 2020 that got sidelined, including many special projects we had been working on for over a year..

Re-Opening Your Closed Tasting Room to Online Reservations

Re-Opening Your Closed Tasting Room to Online Reservations

Jan 27, 2021

Congratulations, you are ready to re-open, but let’s be sure you are fully prepared for the pent-up demand from guests that will be in a rush to book reservations..