CellarPass Help Center

Get quick answers to common questions

Learn more about CellarPass Table Pro

Updated over a week ago

Tired of playing with restaurant booking apps that don't work for your tasting room? Then say hello to CellarPass Table Pro.

A (R)evolution for Tasting Rooms

CellarPass has earned its lead by looking past current guest and table management philosophies, disrupting the status quo of using restaurants as the ideal business type for which to develop table and guest wait list tools. CellarPass founders realized early on that craft beverage companies such as wineries, breweries and distilleries have far more complex scheduling needs than restaurant-based systems are designed to manage.Today’s craft business requires a platform that supports properties offering multiple experiences and/or events that take place at different times of the day and days of the week (in most cases simultaneously)."We realized early on that OpenTable-like booking services would not meet the complex requirements of the craft beverage industry, since platforms were designed for restaurants. CellarPass can manage booking multiple experiences, tied to multiple floor plans simultaneously without breaking a sweat."- Jonathan Elliman, CTO, CellarPass. Don't limit your property's opportunity, fill by using CellarPass Table Pro.

More Than Table Management

CellarPass is not just a reservations platform, it's an enterprise-level guest management solution that gives you a single application to manage all your events. Confirmations are immediately sent and reminder notifications are scheduled, virtually eliminating "no shows".So whether you want to manage an event by accepting reservations or by selling tickets, with CellarPass, costs are cut, time is saved and the frustration of working with incompatible applications is a thing of the past.With integrations with the leading CRM and retail solutions, extend the power of the platform to recognize club members, automatically apply discounts, synchronize invite lists and so much more.

Promote All Your Experiences

In addition to schedule flexibility, craft beverage properties demand the ability to quickly and easily manage multiple floor plans simultaneously. CellarPass Table Pro allows tasting rooms to design and view an unlimited number of floor plans at a single property.Assigning a party to a table or multiple tables, whether they are booked as a reservation or added to a wait list, is a simple point-and-tap procedure. Color-coded tables and progress bars in the app keep staff informed, eliminating the need to walk the floor to understand table availability and estimated wait times.